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Grocers Dive As Amazon Delivers ‘Fresh’ F*ck You With ‘More To Come’
Ok, so quick note: the grocers are getting hammered all of the sudden as Jeff Bezos risk comes calli
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Whole Foods is highly overrated and highly over priced – their plan to lower prices would put them more in line with other grocery stores. That’s only part of their appeal problem. The bigger problem is proximity to customer’s homes. People shop at stores close to home! I doubt Whole Foods lowering their pricing will damage competitor’s business. It will all come down to location location location.
– Murphy
I expect Amazon to extend its model of operating at cost to gain market share and leveraging Whole Foods refrigerated distribution infrastructure to allow Amazon Prime Pantry to grow. There is a lot of reason for grocers to worry about an ultra lean innovation monster knocking on their market share’s door.
Home delivery is the new game — lots of them are making that available. One family owned store I know of has that down pat. Great website is key. Great delivery crew critical – know the customers. The “shoppers” take the time to do it right when selecting products for their clients. Get those 3 customer service areas right and the client will not make a change to another store for a few dollars savings. They also have order and load system; use website to order, drive up to store front and they load your order in your vehicle. People really like that – use from office and pick up on way home.
Amazon offers home delivery but has not aced it, not even close.
– Murphy